SupportED - Technology

During the 2020-21 school year, elementary students have the opportunity to attend in-person or remotely and secondary students will have a blended learning environment of in-person and remote learning or fully remote.
This Technology Resource page will be updated frequently to provide information and training to parents.
For secondary students who are participating in learning either via the hybrid approach or the full remote approach, please make sure you as a supporter of their learning understand our Remote Learning Expectations.
Need a place to get started? Here are a few tips for setting your child up for success.
Remote Learning FAQ
- Make sure that your computer is connected to the internet. If you need assistance connecting with your FWCS-provided MiFi, please watch the Verizon MiFi Setup video.
- Once your internet is connected, find the "Clever" icon on your desktop.
- Clever operates like a folder; inside Clever there are other icons, such as FWCS Gradebook, PowerSchool, Zoom and more.
- Please call the FWCS Help Desk 260-467-HELP (4357). The Help Desk is open Monday - Friday 7 a.m. - 5 p.m. Please be patient as we are experiencing a high number of calls. You are able to leave a message, if a technician in unavailable and we will return your call as soon as possible.
- You may also submit a dialogue through Let’s Talk. We answer questions and concerns as quickly as we can, but, again, we are experiencing a high volume of questions, it may take some time.
- If you leave a message for a technician or use Let’s Talk, please include:
- Caller’s Name (if parent)
- Student First and Last Name (confirm spelling)
- Phone Number
- School
- Grade
- Device # (located on the bottom of your device)
- Brief description of the issue you are experiencing
QUICK LINKS
PowerSchool LMS Parent Registration (Access code required)
TESTING GUIDANCE
FWCS MAP K-2 (Personal Device)
QUESTIONS?
Message us at Let’s Talk!